Everything you need to know before getting started with CaseFrame AI.
Can I switch from Monthly to Annual later?
Yes. Upgrade to an Annual plan anytime from your account settings and we'll prorate the difference automatically.
Is my data secure and HIPAA compliant?
Absolutely. CaseFrame AI is fully HIPAA and SOC 2 compliant. All client data and medical records are encrypted end-to-end.
Are there per-user or per-document fees?
No. Your plan covers your entire firm with unlimited document uploads and no additional per-user charges.
What payment methods do you accept?
We accept all major credit cards. Annual plans can also be invoiced upon request β contact us for details.
Can I cancel my subscription?
Monthly plans cancel anytime with no penalty. Annual plans are billed for the full year but can be cancelled going forward.
Do you offer a free trial or demo?
Yes! Contact our team to schedule a live demo and we'll walk you through the platform using your own case documents.